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General terms of sale

The present general terms of sale govern all sales of products featured in CGMW’s list of maps and booklets or on its Internet site The act of placing an order therefore implies full acceptance without reservation by the purchaser of these general terms of sale to the exclusion of any other provision.
Any condition to the contrary introduced by the purchaser will therefore not be binding on CGMW, failing express acceptance. Failure by CGMW to enforce any one of the present general terms of sale at a given time cannot be interpreted as a waiver to enforce any one of the said terms later.

1) Prices

All CGMW prices are in Euro and shipping costs are calculated departure from Paris, France.
Our prices may be adjusted at the beginning of every year based in the official inflation rate registered in France.
As a non-profit & scientific international association governed by French Law 1901 for Associations, our sales are not subject to VAT.

2)  Handling and shipping costs

Shipping and handling costs are added to the total of your order, depending on the shipping mode selected by the purchaser, either folded or rolled maps. The default shipping mode for maps available only folded, booklets and CD/DVD is “envelope – folded”. The orders are shipped using the French national postal service, either for rolled maps (colissimo international) or folded (regular post). No insurance is included in the shipping and handling costs.

3)  Terms of processing and delivery

The delay for processing orders is 7 days maximum. The delivery delay for mainland France is 5 days; for the European countries is 1 week and for overseas Countries is 10 days. This delivery delay can extend to 2 weeks in the case of African and South American countries.
In the case of goods that can only be delivered on different dates due to their availability, the term of delivery is based on the longest indicative time. However, CGMW reserves the option, on agreement with the purchaser, to split deliveries. In this case, the contribution to transport costs will only be invoiced once.

In order to comply with customs laws, CGMW reserves the right to modify, without notice, the quantities or packaging of certain products. In no event will CGMW be held liable for the consequences of product quota systems set up in certain countries.

The purchaser is in charge of all customs clearance procedures.

4)  Receipt

The recipient is requested to verify the state of the outside of the parcel upon receipt, in the presence of the transporter.
Hand-written and signed reservations referring to the anomaly issued on the delivery slip must be made where any anomaly is observed at the time of delivery (damaged or missing parcel, breakage, damage etc.) and this must be confirmed by registered letter to the transporter within 72 hours of delivery. A copy of this letter must also be sent to CGMW within the same time period.

CGMW will only be liable for the replacement of faulty products and transport costs back to your premises.


For orders made by Internet, an order validation in the form of a detailed receipt is sent to the email address indicated by the purchaser. This receipt constitutes proof of the order and its date.

6)  Availability

CGMW undertakes to satisfy orders received within the limit of available stock.
Where a product is unavailable after the purchaser has placed his order, CGMW undertakes to inform the purchaser as soon as possible and provide an estimate of the time it will take to receive the product. If the purchaser wishes, his order may be cancelled.

7)  Liability
CGMW will not be liable for the consequences of delay in delivery.
CGMW will not be liable for any indirect loss due to the present document, operating losses, loss of profit, loss of opportunity, harm or costs which could arise due to the purchase of the products.
Total or partial impossibility to use the products due to incompatibility of the equipment will notably not be able to give rise to any compensation, reimbursement or to CGMW’s liability.

The CGMW can not be held responsible for, or provide any refund, in the case where the delivery did not occur because the purchaser has not gone to pick up the parcel at the pick-up point and has not contacted us in the 15 days following the arrival of the parcel.

8)  Returns and reimbursement
If one of the products ordered fails to meet the expectations of the purchaser, he can, within 15 days of receipt of the product, return it to CGMW, the cost of the return being borne by the purchaser.
This product will therefore, at the purchaser’s discretion, either be exchanged or reimbursed to its credit card.
The present right to return will only be accepted if the products are complete, in their original state (packaging, accessories, instructions for use etc.).

In the case of exchange, CGMW will bear the cost of sending out the new product.

9)  After sales service

For any information or query, CGMW may be contacted as follows:
Phone: +33 (0)1 47 07 22 84 – from Mondays to Fridays from 10 a.m. to 6 p.m..
Fax: +33 (0)1 43 36 95 18
Through CGMW Internet site
Postal address: 77, rue Claude-Bernard 75005 Paris, France

10)   Applicable law and jurisdiction clause

The present terms are subject to French law.
Any dispute between the Parties will come within the exclusive jurisdiction of the Commercial Court of Paris, to which the Parties expressly grant jurisdiction, notwithstanding any clause to the contrary, plurality of defendants and/or activation of guarantee, even for emergency proceedings and interim protective proceedings or by request to the judge. The domicile or place of payment on negotiable instruments is neither a novation nor derogation from the present jurisdiction clause.

11)   Modification of the general terms of sale

CGMW reserves the right to adapt or modify the present general terms of sale at any time. The new general terms of sale will only be applied, as the case may be, to sales made after the said modification.